author = { Norman, Donald A. },

title = { Emotional design why we love (or hate) everyday things },

publisher = {Basic Books},

isbn = {9780465051359},

isbn = {9780465051366},

isbn = {0465051367},

isbn = {0465051359},

keywords = { Emotions and cognition , Design Psychological aspects , Industrial design Psychological aspects , Design, Industrial Psychological aspects , Alltagsgegenstand , Design , Bewertung , Gefühl , Psychologie },

year = {2004},

abstract = {Includes bibliographical references (p. 243-248) and index},

abstract = {The meaning of things. Attractive things work better -- The multiple faces of emotion and design -- Design in practice. Three levels of design : visceral, behavioral and reflective -- Fun and games -- People, places and things -- Emotional machines -- The future of robots -- Epilogue: we are all designers},

address = { New York, NY },

url = { http://slubdd.de/katalog?TN_libero_mab2 }