author = { Mahalle, Abhishek AND Yong, Jianming AND Tao, Xiaohui },

title = { ITIL process management to mitigate operations risk in cloud architecture infrastructure for banking and financial services industry },

publisher = {IOS Press},

isbn = {2405-6456},

isbn = {2405-6464},

keywords = { Artificial Intelligence , Computer Networks and Communications , Software },

year = {2020},

url = { http://slubdd.de/katalog?TN_libero_mab2 }