Media type: E-Article Title: Lecture Notes in Computer Science: Human-Information Interactions with Complex Software Contributor: Albers, Michael J. imprint: Springer Berlin Heidelberg, 2011 Published in: Lecture Notes in Computer Science Language: Not determined DOI: 10.1007/978-3-642-21708-1_28 ISSN: 0302-9743; 1611-3349 Origination: Footnote: